Blue & Gold Today

The Alfred State Help Desk will be closed on July 4th in observance of Independence Day.

They will reopen for their usual hours the following day.

Summer Hours:

M-F: 8am-4pm

Weekends: 1-5pm

Harris Hall, Engineering Room 215, will be closed and unavailable from June 19 to June 27 for AV overhaul and upgrades. Please avoid booking the room for any events during that time. If there are any questions, please reach out to Jamie Panetta (panettj@alfredstate.edu / x3557). Thank you for your understanding.

Technology Services has begun disabling links in Banner Web version 8 as it will be de-supported by Ellucian on October 1, 2025.

The functionality that has been disabled in version 8 is available through the landing page of version 9.  Navigation to the version 9 landing page can be found in my.alfredstate.edu on the faculty and staff home page.  Below are the Banner 8 links that have been disabled so far and the Banner 9 equivalents.

• Faculty Detail Schedule is available in BannerWeb 9 by clicking the "Your Detail Schedule" link.
• Faculty Schedule by Day and Time can be found by clicking the link for "Your Week at a Glance"
• Detail and Summary Class Lists are combined in the "Class List" link on the version 9 landing page
  • Selecting Course Title or CRN will bring up details about the section.  Clicking anywhere else on a row will bring up the class list.
  • There is a toggle in the top right of the class list to show a detailed student view or the summary view.
  • Emailing a class can be done by selecting the checkbox next to student or checkbox all (top of column) and then clicking the envelope icon.  This will open your default mail program and enter the addresses into the BCC line.
  • "No Access" will display in the grade columns until grading is turned on.
  • Details about a student will appear if you click on the student name, taking you to a new tab/window for the full student profile.  Clicking anywhere else on the row will bring up a mini contact card.
• Picture Roster - Student pictures are available in the class list
• Class Email Address List - Classes can be emailed directly from the class list
• Interim and Final Grades have been consolidated into the "Faculty Grade Entry" card.  Tabs on the application will direct you to interm or final grades.
• Grade Roster Page - To view grades by a CRN, users will need to use Banner Admin Pages (GUI Banner) form SFASLST.  If you do not have access to this form you may request it through the Records office.
• Registration Overrides has the same functionality as Banner 8 and found by clicking the "Registration Overrides" link on the Banner 9 landing page

BannerWeb version 8 for students will remain intact until the start of the fall semester.

If you have questions, please contact the Help Desk for assistance.  We will provide additional updates as we continue to migrate to version 9.

Please be aware the email portion of the Marketing Print Project Request system is currently down. If you submit a marketing request, the information will still go through, but you will not get an email confirmation. Tech Services is aware of this issue and working on a resolution. 

In the meantime, PAMS staff will reach out to you directly to confirm your orders. 

If you have questions about the status of a project, please contact Lynn White at x4229 or WhiteLB@alfredstate.edu 

Join the Exploring AI Collaborative!

Alfred State's Faculty Senate Special Committee on AI as well as SUNY FACT2 guidelines on AI, recommend that individual faculty members retain the right to monitor and regulate AI use in their courses—and enforce standards outlined in their syllabi. But most faculty members lack access to resources that might enhance their AI literacies and equip them with the knowledge required to make informed decisions about AI policies and AI-infused curricula.

We therefore invite you to join the "Exploring AI Collaborative", led by Russell V. Rittenhouse and mentored by Dr. Deepa Deshpande. This faculty learning community is designed to help you collaborate with your peers, to:

• Understand what AI is and how it works
• Learn how to effectively and ethically integrate AI into your teaching
• Decide how best to enforce your course standards around AI use
• Collaborate on a shared repository of AI resources across disciplines
• Contribute to a faculty-generated "Quick Start Guide" to AI for classroom use

Format & Schedule:

• Hybrid format (in-person and virtual via Teams)
• Four live meetings to be held between April and October (dates/times to be determined by participants)
• Ongoing summer conversation on Teams to exchange ideas and resources
• Results will be shared during an information session in the Fall 2025 Professional Development Week

We are accepting the first 15 faculty participants—don’t miss your chance to be part of this important conversation!

Sign up here: [Exploring AI Collaborative Sign-Up]

We look forward to learning and building together!

The myLearning gradebook is experiencing an issue with ordering students. The students are out of alphabetical order and unable to be reordered.  This is impacting D2L Brightspace instances including the SUNY environment. A fix is being actively worked on by D2L.  Please direct questions to the Alfred State Help Desk at helpdesk@alfredstate.edu.  

The Help Desk will be closed Thursday and Friday (11/28 and 11/29) for students to celebrate Thanksgiving, we will be open from 8-4 Wednesday (11/27) and 1-5 Saturday and Sunday (11/30 and 12/1)

Tech Services has been made aware of an e-mail that was sent out by a compromised student account, the e-mail stated a Mrs. Kimberly Colomer is giving away their late husbands possessions for "free" as long as you pay them shipping. 

Do not reply to this e-mail with your contact information, they will reach out to you and give you a separate number to send funds through a payment app like Cashapp or Venmo and never ship the promised items. 

If you are ever unsure about the authenticity of an e-mail please contact the Help Desk for confirmation (607-587-4357 or helpdesk@alfredstate.edu), if you are certain something is a scam / phishing attempt you can right-click the e-mail, click "Report", then click "Report Phishing"

The Alfred State Help Desk will be closed 10/5 and 10/6 (Saturday and Sunday), and will be open 8am-4pm 10/7 and 10/8 (Monday and Tuesday) over Mini Break due to limited staffing.

The Plotter Room will be closed at this time, if you need something printed for classes during break please e-mail helpdesk@alfredstate.edu and someone can meet you Tuesday between 8-4 to allow you to print. 

Thank you for your understanding, both will return to regular business hours starting Wednesday 10/9.

Access to our Watermark products (Planning & Self-Study and Course Evaluations & Surveys) from the ASC portal has been restored! If you have questions or need assistance using Watermark, please contact Bridget Jacobs, Director of Assessment, Accreditation and Program Planning at jacobsbm@alfredstate.edu. 

Faculty and staff who try to access Watermark products (Planning & Self-Study and Course Evaluations & Surveys) from the ASC portal may get an error message ("Something's Wrong Here"). ITS and our office are aware of the issue and Watermark is working to restore our access. We anticipate that it should be resolved quickly, but if you have an immediate need for Watermark assessment information, please contact Bridget Jacobs, Director of Assessment, Accreditation and Program Planning at jacobsbm@alfredstate.edu.

Please remember to make myLearning courses available to students. Directions can be found on the Portal.  my.alfredstae.edu > Menu > Technology Services > myLearning Resources > ASC Help Guide Activate Your Course

Any questions can be directed to the Alfred State Help Desk helpdesk@alfredstate.edu.  

As part of the project Professor Aric Bryant is working on with the Help Desk and the Center for Online Learning, we are asking for your feedback about the Help Desk ticketing system, Team Dynamics.  Please submit your answers to the survey at https://bit.ly/ASCVOC by March 24th.  The survey should take 10 minutes or less to complete.  Your feedback will be used to inform changes being made to increase response time, develop processes, and build training.  

As part of the project Professor Aric Bryant is working on with the Help Desk and the Center for Online Learning, we are asking for your feedback about the Help Desk ticketing system, Team Dynamics.  Please submit your answers to the survey at https://bit.ly/ASCVOC by March 6th.  The survey should take 10 minutes or less to complete.  Your feedback will be used to inform changes being made to increase response time, develop processes, and build training.  

As part of the project Professor Aric Bryant is working on with the Help Desk and the Center for Online Learning, we are asking for your feedback about the Help Desk ticketing system, Team Dynamics.  Please submit your answers to the survey at https://bit.ly/ASCVOC by March 6th.  The survey should take 10 minutes or less to complete.  Your feedback will be used to inform changes being made to increase response time, develop processes, and build training.  

Help Desk hours through the holidays will be as follows:

• December 23-25: Closed
• December 26-29: 8am - 4pm
• December 30-January 1: Closed

After January 2nd, hours will be weekdays 8am-4pm and weekends 1pm-5pm until the beginning of the semester. An additional announce will follow after the holidays with more specifics.

As always, we can be reached as follows:

• Email: helpdesk@alfredstate.edu 
• Phone: (607)587-4357 
• Web: Technology Services (alfredstate.edu)

Happy Holidays to all!

Administrative Assistant Training for Surveys of Teaching Effectiveness will be held during the following dates and times in EJ Brown room 104.  

November 28 9:00-10:00AM

December 1 1:00-2:00PM

The sessions will focus on accessing survey response rates, reporting, and distribution to faculty.  

Please email onlinelearning@alfredstate.edu to RSVP so we can insure your account is set up and ready to use.  

New myLearning help guides have been uploaded to the portal.  To access them log into my.alfredstate.edu > click Menu > click Technology Services > click myLearning Resources.

Topics: Adding a virtual classroom, faculty guide for Respondus Browser and Monitor, updating the professor information widget, troubleshooting if you can't grade a discussion thread.  

If you have help guide suggestions, please send them to onlinelearning@alfredstate.edu.  

Technology Services  Helpdesk & and Plotter Room will be close for labor  day. We will resume for  regular business hours  on Tuesday.

Happy Labor  Day 

Be Safe